Kings Norton Hospital

We rated well led as good. The hospital director was new in post at the time of our visit in September 2024. Since our visit systems have improved to ensure they are effective. At the time of our visit staff gave mixed feedback about managers visibility and the culture of the service in the context of equality, diversity and inclusion. Since then, we have seen evidence that this has improved. The Freedom to Speak Up Guardian visits the hospital regularly and provides an opportunity for staff to give feedback on how the service can be improved. The governance systems were effective in assessing and identifying risks to people who used the service and ensuring improvements were made to the quality of care.