Kings Norton Hospital

We rated effective as good. People received care and treatment in line with good practice standards. People were supported to exercise to promote a healthier lifestyle and there were plans to have a gym onsite. Psychologists and occupational therapists used recognised tools to measure people’s outcomes following therapeutic interventions and involved the person and their relatives in these.

People’s capacity to consent to their care and treatment was assessed and recorded.

Psychologists and occupational therapists showed that therapies offered were evidence based and in line with good practice standards.

However, people were not always involved in the assessment of their needs. People’s records did not always show that concerns about eating and drinking were escalated to the doctors so their physical health needs could be met. Some people did not know about advocacy services.