- Care home
Castle Farm Care Home
Report from 7 April 2025 assessment
Contents
Ratings
Our view of the service
Castle Farm Care Home is registered to provide care and support for up to 22 people. The service provides residential care and support for older adults. At the time of this inspection, there were 18 people living at the service. This was a planned inspection of quality statements under the key questions of safe, caring and responsive. The inspection took place on the 11 April 2025. People had risk assessments in place for all their care needs. People were involved in the assessment of risk, in their everyday lives and generally throughout the service. Safeguarding procedures were in place and staff were knowledgeable about keeping people safe. People can only be deprived of their liberty to receive care and treatment when this is in their best interests and legally authorised under the Mental Capacity Act 2005 (MCA). In care homes, and some hospitals, this is usually through MCA application procedures called the Deprivation of Liberty Safeguards (DoLS). We checked whether the service was working within the principles of the MCA, whether appropriate legal authorisations were in place, when needed, to deprive a person of their liberty, and whether any conditions relating to those authorisations were being met. The service did not have anyone who was subject to any authorisations, however, the registered manager was clear in their responsibilities in relation to DoLS. People were supported to maintain their independence and were included in decisions made within the service. Recruitment processes were in place, staff were supported and suitably trained to provide care and support. Equality and diversity were at the core of the service and they had created an inclusive environment. We received positive feedback about the service and management team from people, their relatives, professionals and staff.
People's experience of this service
People told us they were happy living at Castle Farm Care Home. Relatives who visited their loved ones told us they were welcomed into the service. People told us staff were kind, caring and supported them well. People told us they felt at home within the service and were comfortable. A relative told us, “Castle Farm has a homely feel, it feels like family.” People had the freedom to live the way they chose, they were accepted and supported to be independent.