- SERVICE PROVIDER
Nottinghamshire Healthcare NHS Foundation Trust
This is an organisation that runs the health and social care services we inspect
We have suspended the ratings on this page while we investigate concerns about this provider. We will publish ratings here once we have completed this investigation.
We have published a rapid review of Nottinghamshire Healthcare NHS Foundation Trust and an assessment of progress made at Rampton Hospital since the most recent CQC inspection activity.
See older reports in alternative formats:
- Community mental health services with learning disabilities or autism, published 24 May 2019: Easy read report.
- Rampton Hospital, published 8 June 2018: British Sign Language video.
- Rampton Hospital, published 15 June 2017: British Sign Language video.
Report from 24 April 2025 assessment
Contents
Ratings - Acute wards for adults of working age and psychiatric intensive care units
Our view of the service
Date of Assessment: 20 and 21 January 2025 Nottinghamshire Healthcare NHS Foundation Trust’s acute wards for adults of working age and psychiatric intensive care units service consists of 5 wards at Highbury hospital and 4 wards at Sherwood Oaks hospital. During this assessment we carried out an onsite visit at Beech and Cedar wards at Sherwood Oaks Hospital and Redwood 2 and Willows wards at Highbury Hospital. This was a risk based assessment and the specific areas we reviewed were based on concerns raised following incidents at the service. This assessment has been completed following the Care Quality Commission (CQC) new approach to assessment; Single Assessment Framework (SAF). We have completed 1 assessment at this service using our new approach and therefore its overall rating is a combination of the new and old methodology. This was an unannounced assessment, which means the provider was not told an assessment was going to be starting beforehand. During this assessment we looked at 5 quality statements across 2 key questions; Learning Culture, Involving people to manage risk, Safe environments, Safe and effective staffing and Governance, management and sustainability. As we assessed some but not all quality statements at this visit for Safe and Well led the ratings for these 2 key questions are a combination of finding from this assessment and previous assessments. We use the ratings from previous inspections for key questions: effective, caring and responsive. During this assessment we found breaches in regulation under Safe and effective staffing, Safe care and treatment, premises and equipment, and Good governance. We have asked the trust to submit an action plan outlining how they are going to meet these areas of concern.
People's experience of this service
During this assessment we spoke with 12 patients and reviewed 12 patient care and treatment records. Patients attended regular community meetings where they could share their views. However, the patient active voice was not always included in care plans. Patients at Highbury Hospital found the ward environment to be uncomfortable, busy and small, whereas patients at Sherwood Oaks found the wards to be spacious and didn't raise any environmental concerns. Patients told us staff could be supportive, but felt they were too busy and there were too many agency staff on the wards.