- Independent mental health service
Cygnet Nield House
Report from 2 October 2024 assessment
Contents
Caring
We reviewed all 5 quality statements in the caring key question. This means we looked for evidence that the service involved patients and treated them with compassion, kindness, dignity and respect. At our last inspection we rated this key question as Good. At this assessment the rating has remained Good.
Staff treated patients with dignity, respect, compassion and kindness. They respected their privacy and followed appropriate policies to maintain confidentiality.