During an assessment under our new approach
We carried out this announced, on-site inspection on 10 April 2025.
We found the practice had met regulations.
Patients’ care and treatment was provided in line with current guidance, and infection control procedures were in place.
The practice had systems to manage risks. Improvements should be made to ensure all identified risks are acted on within the recommended timescales.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.
Pendlebury Dental Centre (AKA Bee Dental) is part of Smart, a dental group provider. The practice is in Pendlebury in Manchester and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces were available near the practice.
The practice had 5 treatment rooms.At the time of our inspection, the dental team consisted of 8 dentists, an oral surgeon, 2 dental therapists, 7 dental nurses (including 2 trainees), a dental assistant, 3 receptionist and the practice manager.
During the inspection we spoke with 4 dentists, 6 dental nurses, 1 receptionist and the practice manager. The operations manager and compliance manager for the group were also at the inspection.
Staff feedback forms were shared with the team ahead of the inspection, giving staff an opportunity to confidentially share their views about the practice. We received 17 responses, which were considered as part of the inspection.