Swakeleys Dental Practice

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

We found this practice was providing well-led care in accordance with the relevant regulations and had taken into consideration appropriate guidance.

The provider had made improvements in relation to the regulatory breaches we found at our assessment on 13 September 2024.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Shared direction and culture is based on the latest evidence we assessed for the Well-led key question.

The judgement for Capable, compassionate and inclusive leaders is based on the latest evidence we assessed for the Well-led key question.

The judgement for Freedom to speak up is based on the latest evidence we assessed for the Well-led key question.

The judgement for Workforce equality, diversity and inclusion is based on the latest evidence we assessed for the Well-led key question.

At the assessment on 14 March 2025, we found the practice had made the following improvements to comply with the regulations:

During the inspection we found staff to be open to discussion and feedback.

The practice staff demonstrated a transparent and open culture in relation to people’s safety. The provider demonstrated commitment to delivering safe, sustainable and high-quality care. They had engaged a compliance company to support their efforts in becoming complaint with the legal requirements.

Staff told us there was strong leadership with emphasis on people’s safety and continually striving to improve.

Improved systems and processes had been developed and implemented, and staff worked together in such a way that the assessment did not highlight significant issues or omissions. Where the assessment identified areas which required improvement these were acted on immediately.

The information and evidence presented during the assessment process was clear and well documented.

The practice had a governance system which included policies, protocols and procedures that were accessible to all members of staff and were reviewed on a regular basis.

The practice had systems and processes for learning, quality assurance and continuous improvement. This included undertaking audits according to recognised guidance. Since the last assessment in September 2024, the practice had undertaken infection prevention and control, radiography, record keeping and antimicrobial prescribing audits. All audits were detailed, reflective of the arrangements within the service and included a detailed action plan to drive improvement.

The judgement for Partnerships and communities is based on the latest evidence we assessed for the Well-led key question.

The judgement for Learning, improvement and innovation is based on the latest evidence we assessed for the Well-led key question.