During an assessment under our new approach
We found the practice had met regulations.
The practice had some systems to identify and manage risks. Improvements could be made to the systems in place for assessing and mitigating the risks associated with fire.
Recruitment procedures broadly reflected current legislation and there was effective leadership and a culture of continuous improvement.
Infection control procedures in place were effective.
Patients’ care and treatment was provided in line with current guidance.
Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required.
The practice is in Eastcote, in the London Borough of Hillingdon, and provides NHS and private dental care and treatment for adults and children.
The practice occupied the first and second floor of a high street building and was not accessible to wheelchair users. The practice had systems in place to ensure all visitors were aware of the access restrictions.
The practice had 3 treatment rooms. At the time of our assessment, there was a total of 11 staff, of which there were 3 general dentists, 1 orthodontist, 4 dental nurses, 1 dental therapist and 2 dental hygienists. We gathered feedback from staff and spoke to a range of staff during our assessment, including the principal dentist and 3 dental nurses.