Meadow Park

The previous rating for this domain was good. The infrastructure of the service was assessed. All furniture and fittings were deemed relevant to the service, furniture was in good repair. The location was clean, cleaning rotas showed a regular and maintained schedule. Staff were interviewed regarding safeguarding at the service. Staff explained their safeguarding training, how it was monitored and maintained, as well as implemented. All staff interviewed were knowledgeable and up to date with their training. They were confident about the management of safeguarding and the support available. They received annual safeguarding training modules on the "I learn" electronic system. There was a safeguarding lead at provider level who was accessible and responsive. Staff member knew how to access them. Safeguarding concerns would be raised with nurses and management. They were captured on the care records system. Staff with safeguarding concerns would also complete a significant event form which was reviewed by managers. Staff members displayed a good understanding of risk management within the service and the individual and group risks within the patient mix. Staff members confirmed that health care assistants were involved in patient risk assessments and had the opportunity to contribute. Staff members confirmed that risk information and management plans were shared with health care assistants. Staff member felt that the service practised positive risk-taking where appropriate This was also shown by risk assessments recorded at the service. The service had a full range of policies in place that were up to date and comprehensive, reflecting the consideration given to overall care at the service. These policies included a Mental Capacity Act policy, a Risk Assessment and Risk Management policy, a Therapy Strategy, and a Safeguarding policy. Minutes from meetings showed relevant and comprehensive consideration to aspects of patient safety.