Updated 9 May 2024
Date of Assessment:14 January to 29 January 2025. Cheshire and Manchester, known to people using the service and staff as AFG (Alternative Futures Group), is a supported living service providing support to people who live in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. At the time of the assessment, 111 people were receiving support with personal care.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
People and their relatives were involved in the assessment of their needs. Staff knew the people they supported well.
Staff worked with all agencies involved in people’s care for the best outcomes and smooth transitions when moving services. They monitored people’s health to support healthy living. Staff made sure people understood their care and treatment to enable them to give informed consent. Where people did not have the capacity to make decisions regarding their care and support, staff ensured relatives or friends were involved in the best interest process.