Updated 7 June 2024
Naseby Medical Centre is located at 32-34 Naseby Road, Alum Rock, Birmingham, B8 3HE. The practice is situated in a converted house; providing NHS services to the local community. The service is registered with the CQC to deliver the Regulated Activities of Diagnostic and screening procedures, Maternity and midwifery services, and Treatment of disease, disorder or injury. A remote assessment of this service took place on 12 July 2024. Our onsite assessment took place on 9, 10 September 2024. There were approximately 5566 people registered with the service at the time of our assessment. We assessed quality statements across Safe, Effective, Responsive, and Well-led key questions. The practice was in the process of commencing building extension works and an internal refurbishment to improve the facilities and the care provided for patients. At this assessment, our review of clinical records found the practice was not operating an effective, embedded system to ensure patients received necessary and timely monitoring, blood tests and medication reviews across a range of medical conditions. We were not assured ongoing long term condition needs were fully assessed for all patients. In addition, we were not assured the practice was operating effective and embedded safeguarding systems and processes to safeguard patients from abuse. Our assessment also found the arrangements for clinical supervision of staff required improvement.