• Prison healthcare

HMP Dovegate

Uttoxeter, Stafford, Staffordshire, ST14 8XR (01283) 829588

Provided and run by:
Practice Plus Group Health and Rehabilitation Services Limited

Important: The provider of this service changed. See old profile

Report from 24 March 2025 assessment

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Well-led

Regulations met

24 March 2025

We did not inspect the well-led key question in full as part of this focused inspection. We looked at 1 quality statement for this key question and reviewed the breaches from the last inspection. We found managers had addressed concerns with the out of hours provider and staff now utilised the contracted provider for out of hours prescribing.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

Shared direction and culture

Regulations met

The judgement for Shared direction and culture is based on the latest evidence we assessed for the Well-led key question.

Capable, compassionate and inclusive leaders

Regulations met

The judgement for Capable, compassionate and inclusive leaders is based on the latest evidence we assessed for the Well-led key question.

Freedom to speak up

Regulations met

The judgement for Freedom to speak up is based on the latest evidence we assessed for the Well-led key question.

Workforce equality, diversity and inclusion

Regulations met

The judgement for Workforce equality, diversity and inclusion is based on the latest evidence we assessed for the Well-led key question.

Governance, management and sustainability

Regulations met

At our last inspection we found the provider did not utilise the contracted out of hours service (a service in place for healthcare staff to seek advice or treatment for patients overnight) based on previous challenges with the provision and was yet to gather evidence to escalate this. During this inspection, we found that managers had addressed concerns with the out of hours provider through regular communication, and staff now utilised the contracted provider. We were told at this inspection there were no outstanding issues with the out of hours provider and the process was followed by staff and working well.

During our last inspection we found there was no monitoring of night shifts to ensure risks were identified and managed appropriately, and managers had not identified the concerns raised regarding first night risks to patients. At this inspection, we were informed that performance issues regarding night shifts had been addressed and regular agency staff now covered night shifts. A clinic coordinator now monitored night staff performance and activity with regular audits to ensure patients received appropriate care.

Partnerships and communities

Regulations met

The judgement for Partnerships and communities is based on the latest evidence we assessed for the Well-led key question.

Learning, improvement and innovation

Regulations met

The judgement for Learning, improvement and innovation is based on the latest evidence we assessed for the Well-led key question.