- Dentist
Bedford Dental Practice
Report from 28 November 2024 assessment
Contents
Judgements
Our view of the service
We carried out this announced on-site assessment on 1 April 2025.
We found the practice had met regulations.
Infection control procedures in place were effective.
The practice had effective systems to identify and manage risks.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Patients’ care and treatment was provided in line with current guidance.
Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required.
The practice is in Bedford and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 6 treatment rooms. At the time of our assessment, there was a total of 18 staff, of which there were 5 dentists, 1 dental hygienist, 1 dental therapist, 2 dental nurses, 4 trainee dental nurses, 3 receptionists and 2 practice managers. We gathered feedback from staff and spoke to a range of staff during our assessment.
People's experience of this service
On the day of our assessment, we received patient feedback from 2 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.