Updated 21 May 2024
We undertook a follow-up focused inspection of South Lane Dental on 30 April 2024. This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist dental advisor.
We had previously undertaken a comprehensive inspection of South Lane Dental on 20 July 2023 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulations 12 safe care and treatment, 17 good governance, 18 staffing and 19 fit and proper persons employed of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for South Lane dental practice on our website www.cqc.org.uk.
When 1 or more of the 5 questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
- Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 20 July 2023.
Background
South Lane Dental is in Clanfield, Hampshire and provides private dental care and treatment for adults and children.
There is level access to the practice for people who use wheelchairs and those with pushchairs. Car parking spaces, including dedicated parking for disabled people, are available near the practice. The practice has made reasonable adjustments to support patients with specific needs.
The dental team includes 4 dentists, 6 dental nurses, 1 trainee dental nurse, 1 dental hygienist, 1 dental therapist, 1 practice manager, 1 operations and development manager, 1 clinical manager, 1 treatment co-ordinator and 1 receptionist. The practice has 4 treatment rooms and a treatment co-ordinator’s room.
During the inspection we spoke with 1 dentist, 1 dental nurse, the operations and development manager and the practice manager. We looked at practice policies, procedures and other records to assess how the service is managed.
The practice is open: Monday - Friday 8:30am to 5:00pm