During an assessment under our new approach
Information published by the Office for Health Improvement and Disparities shows that deprivation within the practice population group ranges from the fifth to the tenth lowest decile (5 to 10 of 10). The lower the decile, the more deprived the practice population is relative to others.
We conducted this assessment to enable us to provide a rating for the service, as the provider had recently updated their registration. We assessed 33 quality statements across safe, effective, caring, responsive, and well-led key questions.
At this assessment we found the provider had effective governance systems, and there were processes in place to ensure patients received safe and effective care. The provider had mechanisms to collect and act on patient feedback.