During an assessment under our new approach
We conducted a comprehensive assessment of the service between 14-30 August 2024. The assessment included looking at a full range of quality statements, including the five priority statements: Safeguarding, Equity in experience and outcomes, Involving people to manage risks, Safe and effective staffing and Independence, choice and control. We reviewed the quality statements across five key questions which included safe, effective, caring, responsive and well-led. We found the service had policies and procedures in place and demonstrated in practice that it met all of the quality statements.