During an assessment under our new approach
Barton Lodge is a care home providing accommodation and nursing care to up to
45 people. The service provides support to older people with a physical disability
and people living with dementia.
The service was in breach of legal regulations in relation people’s safe care and
treatment, governance systems and person-centred care.
The provider lacked effective systems for managing safety alerts and medicine
recalls, which posed risks to individuals. Although incidents were managed
internally and lessons were shared, some safety concerns were not escalated to
the local authority for independent review. Care plans and risk assessments often
lacked sufficient detail, increasing health and safety risks as staff did not always
have the necessary information to provide safe care. Expired food items were
found in communal fridges, which staff failed to identify, risking foodborne
illnesses. Medicines were not always administered in a timely manner, potentially
compromising their effectiveness or causing adverse effects. Staffing levels
received mixed feedback, with some relatives expressing concerns about weekend
availability and response times. Care plans were not consistently updated
according to changing needs. However, staff were trained and safely recruited,
and they wore appropriate personal protective equipment. Regular cleaning was
conducted, and staff effectively responded to call bells.
In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/ or appeals have been concluded.