During an assessment under our new approach
We carried out this announced on-site assessment on Wednesday 19 March 2025. We found the practice had met regulations. Infection control procedures in place were effective. The practice had effective systems to identify and manage risks. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients’ care and treatment was provided in line with current guidance. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. Centre of Dental Excellence is in Stanmore in the London Borough of Harrow and provides specialist private dental care and treatment for adults and occasionally children. There was step-free access to the practice and car parking spaces available, including parking for disabled people, near the practice. The practice had 5 treatment rooms. At the time of our assessment, there was a total of 30 staff, of which there were 3 endodontists, 2 orthodontist specialists , 2 periodontal specialists, 3 restorative dentistry specialists, 3 oral surgery specialists (with 1 also providing facial aesthetics), 1 provider of dental sleep medicine, 6 qualified dental nurses, 2 dental hygiene therapists, 4 administration staff, a referral manager, a complaints manager, the practice manager and the clinical director. The practice had another co-director who did not work clinically at the practice. We gathered feedback from staff and spoke to a range of staff during our assessment, including the clinical director, the co-director, the practice manager, 1 dental nurse, 2 administration staff, a specialist oral surgeon and a restorative dentistry specialist. The service provides cosmetic treatments, some of which are not in scope of regulation and are not covered in our assessment.