- Prison healthcare
HMP Thameside
We served a warning notice on Practice Plus Group Health and Rehabilitation Services Limited on 27 February 2025 for failing to meet the regulations relating to the safe care and treatment of service users at HMP Thameside. The provider had failed to ensure service users received safe care and treatment, that their records contained all relevant information, that they received the correct medication and on time and that they discharged service users to other organisations safely.
We served a warning notice on Practice Plus Group Health and Rehabilitation Services Limited on 27 February 2025 for failing to meet the regulations relating to good governance at HMP Thameside. Governance meetings were not effective and there were no suitable processes in place to manage or monitor internal and external hospital appointments as well as other clinical tasks and the audit function did not help improve services.
Report from 25 February 2025 assessment
Contents
On this page
- Overview
- Kindness, compassion and dignity
- Treating people as individuals
- Independence, choice and control
- Responding to people’s immediate needs
- Workforce wellbeing and enablement
Caring
The judgement for the Caring key question is based on evidence from our previous assessments.
Find out what we look at when we assess this area in our information about our new Single assessment framework.
Kindness, compassion and dignity
The judgement for Kindness, compassion and dignity is based on the latest evidence we assessed for the Caring key question.
Treating people as individuals
The judgement for Treating people as individuals is based on the latest evidence we assessed for the Caring key question.
Independence, choice and control
The judgement for Independence, choice and control is based on the latest evidence we assessed for the Caring key question.
Responding to people’s immediate needs
The judgement for Responding to people’s immediate needs is based on the latest evidence we assessed for the Caring key question.
Workforce wellbeing and enablement
The judgement for Workforce wellbeing and enablement is based on the latest evidence we assessed for the Caring key question.