Updated 29 April 2024
Date of assessment: 26 November 2024 to 17 December 2024. The assessment included site visits to the service’s office and 11 of the supported living houses on 26, 27, 28 November and 2 and 8 December one of which was outside of normal working hours. Lifeways Community Care (Halifax) is a supported living service providing personal care to people. The service provides support to people with mental health needs, people with a learning disability and autistic people. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. At the time of our inspection there were 26 people receiving personal care across 11 ‘supported living’ houses. People were safeguarded from abuse and avoidable harm and their medicines were safely managed. People had access to health professionals when required and the provider was working collaboratively with external stakeholders. Care was person centred, and people were supported to make decisions about their lifestyles and increase their independence. People were supported by kind, caring and well-trained staff who knew them well. Staff said they felt supported, involved and listened to. The new registered manager demonstrated positive values and strong leadership skills, and the service was well run and managed. The provider demonstrated significant improvements since our last inspection and this is reflected in the outstanding rating for the well led domain. This service has been in Special Measures since 28 September 2022. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.